Frequently Asked Questions
Basic Information
Storyline stands out among apartments in Portland by offering a prime downtown location in the Southwest Market neighborhood, thoughtfully designed apartment homes, and on-site amenities such as a rooftop lounge, fitness center with Peloton bikes, resident clubhouse, and pet spa. Residents value the community’s proximity to Portland State University, downtown employers, public transit, and its professionally managed living experience.
The leasing office at Storyline is open Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 10:00 AM to 5:00 PM, allowing prospective residents to tour and ask questions.
The leasing team at Storyline can be contacted by phone at (503) 327-8608 or through the contact form on the Contact Us page.
Renters insurance is required at Storyline, and residents may choose their own provider or enroll in an approved renters insurance program offered through the community.
Storyline offers a $500 resident referral program that rewards current residents for referring new residents, subject to terms and availability.
If apartments are fully leased, the Storyline website allows you to be notified via email or text when the floor plan becomes available.
Storyline is a smoke-free community with policies that address smoking and vaping in apartments and common areas to promote resident comfort.
Apartment homes at Storyline are equipped with air conditioning and heating systems to provide year-round comfort.
Tours & Availability
Yes, prospective residents can schedule an in-person tour of Storyline by contacting the leasing office or booking directly through the Schedule a Tour page.
Storyline offers in-person tours and virtual tour options, allowing prospective residents to explore apartments and amenities in person or virtually.
Current apartment availability at Storyline can be viewed on the Floor Plans page or by speaking directly with the leasing office at (503) 327-8608.
Rent specials and move-in promotions at Storyline vary by season and availability and are best confirmed directly with the leasing office.
A valid photo ID is typically required for tours at Storyline, and additional documentation may be requested if applying during the visit.
Floor Plans & Apartment Features
Storyline offers a variety of floor plans, including studio, one and two-bedroom apartment homes designed for different lifestyles.
All apartment homes at Storyline include in-unit washer and dryer appliances, depending on the floor plan.
On-site laundry facilities are not needed as all apartments at Storyline include in-unit washers and dryers.
Select apartments at Storyline feature Juliette balconies or patios, depending on the floor plan.
Apartment homes at Storyline include quartz countertops, wood-style flooring, stainless steel appliances, modern cabinetry, and contemporary fixtures, with select upgraded features in certain units.
Storyline does not currently have on-site storage options for an additional fee, subject to availability.
Apartments at Storyline are serviced by Xfinity and Quantum Fiber, offering residents connectivity options based on provider availability.
Storyline offers ADA-accessible apartment features and step-free routes in select areas to support accessibility needs.
Square footage at Storyline varies by floor plan, with apartments ranging from approximately 500 to over 1,000 square feet, depending on layout.
Storyline does not offer furnished apartments at this time.
Location & Neighborhood
Storyline is located at 1177 SW Market Street in the Southwest Market neighborhood of Portland, Oregon, offering convenient access to downtown Portland attractions and services.
Storyline is located within the Portland Public Schools district.
Nearby parks include Director Park, Waterfront Park and a dog park in Portland State University, providing outdoor recreation options close to Storyline.
Grocery stores near Storyline include Safeway and Whole Foods Market, offering convenient shopping options.
Nearby points of interest include Portland State University, Portland Art Museum, the Pearl District, Park Avenue Cafe, 21st Centry Pizza, Park Avenue Market, and cultural venues close to Storyline.
Public transit options near Storyline include MAX Lines and bus stops within walking distance.
Lease Terms & Fees
Rent at Storyline in Portland depends on the floor plan, layout, view, and current availability. Please contact the leasing office for current pricing details.
Storyline offers lease terms such as 4 - 14 month leases, with options that may vary based on availability, seasonality, and pricing.
The security deposit at Storyline varies based on screening results and lease terms.
Application & Screening Requirements
To apply for an apartment at Storyline, complete the rental application online through the website and submit required documentation such as proof of income and a valid ID.
Payments & Rent
Residents at Storyline can pay rent through Bilt.
Storyline offers flexible payment options or payment plans through Flex, subject to eligibility and enrollment terms.
Parking and Transportation
Parking is available at Storyline and may cost an additional monthly rate depending on the parking type and availability. Parking across the street from Portland State University is $225 per month, and on-site garage parking is $275 per month.
Storyline offers EV charging stations, with charger locations found in the parking garage and near the PSU parking structure.
Bike storage at Storyline is not available.
Storyline is located near the MAX Blue Line and MAX Red Line, making commuting all throughout Portland.
Amenities and Property Features
On-site amenities at Storyline include a rooftop lounge, fitness center with Peloton bikes, clubhouse with kitchen, coworking spaces, package lockers, pet spa, and controlled-access entry.
Storyline does not have a swimming pool.
Storyline has a clubhouse that may be reserved for private use, and reservation fees or deposits may apply based on community policy.
In addition to the clubroom, Storyline offers a resident lobby with Wi-Fi, seating, and coffee.
Storyline offers a fitness center with cardio equipment, strength-training machines, and Peloton bikes to support resident wellness.
Storyline provides package lockers to help residents receive deliveries more securely and conveniently.
Pet Policy
Storyline allows cats and most dogs with a two-pet limit. The pet deposit is $300 per animal and monthly pet rent is $50 per animal. Please contact the leasing office to ask about breed restrictions.
Storyline offers pet amenities such as pet wash stations, making it easier for residents to enjoy daily routines with pets.
Maintenance and Emergency Requests
Residents at Storyline can submit maintenance requests through the resident portal or by calling the leasing office.
Emergency maintenance at Storyline can be reached by calling the leasing office at (503) 327-8608 or following the after-hours instructions provided by the leasing office.
Corporate, Short-Term and Special Programs
Storyline accepts short-term 4-month leases based on availability, with pricing and minimum lease lengths subject to current leasing conditions.
Storyline partners with CORT Furniture Rental, allowing residents to furnish an apartment without purchasing furniture outright.
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